Triage Admin Assistant

Lighthouse Behavioral Health and Wellness Center was created in 2017 to provide behavioral healthcare services to members of the community informed by up-to-date, bona fide research on factors that contribute to positive outcomes in psychotherapy. Our Multidisciplinary team is responsible for ensuring that the clinic operates within the guidelines as established by the local, state and L RESPONSIBILITIES

Responsibilities

• Works with the intake department to review each intake within 72 hours of demographic information being presented to intake

• Works with referral sources to ensure all appropriate documentation is present and if not ensuring that requests are made
  

• Reviews each referral clinically to determine appropriate service(s). Review may be through documentation or phone calls
  

• Communicates with the Clinical Program Directors about referrals passing along clinical review, recommendations on service and clinical recommendation on timeline of need
  

• Maintains the organizational wait list for services
  

• Meets regularly with the operational program directors
  

• Work through brief interventions and make quick clinical assessments of mental and behavioral health conditions within busy primary care practice.
  

• Triage patient needs and arrange appropriate services for patients either within the clinic's Behavioral Health outpatient team or linking to affiliated hospitals and clinics for higher levels of care as indicated.
  

• Provide biopsychosocial assessment and short term evidence-based behavioral interventions.
  

• Record assessments and interventions in patient medical records according to established documentation standards.
  

• Prepare patient reports, correspondence, referrals, and other materials for community agencies, schools, legal proceedings and others as needed.
  

• Identify and arrange services for patients with affiliated hospitals and within the community.
  

• Complete all necessary referrals and manage patient utilization in accordance with managed care plans.
  

• Maintain professional knowledge through participation in professional organizations, conferences, and continuing education programs.
  

• Meet productivity standards for department needs and perform other duties as assigned.
  

Bachelor’s degree or higher in mental health counseling, social work, or psychology from an accredited college.

Minimum of 3 year full-time equivalent previous clinical experience providing direct mental health care.

Strong interpersonal and communication and analytical skills required.

Experience in diverse culture preferred.

Job Type: Full-Time 

Pay Rate: $50K-$54K